How Reach Out and Touch Works

 Reach Out and Touch is very easy to use. Simply log on to our secure server, register with your e-mail address, and select your personal password. You will be prompted to download a small virus-free plug-in called "Chat Link" (this is a java applet that requires no special software or hardware configuration). You will now be connected to one of our expert Geeks, who can chat with you online to help resolve your problem.

With your permission, your personal on-line PC DOC can share control of your mouse and keyboard through our advanced screen sharing technology. In this manner, a step by step solution can be demonstrated while you watch, click and learn. You ALWAYS have overriding control of your mouse and keyboard and you can end your session at any time.

Our Service uses 256-bit encryption and is as secure as online banking.